EDUC 240 Lecture Notes - Lecture 9: Job Rotation, Employee Retention, Job Satisfaction
30 Jan 2017
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Document Summary
Trainees receive instruction and training in their work environment from a supervisor or experienced coworker. Most misused: often not well planned or structured, people assigned to train have no training to be trainers, potential transfer of undesirable habits and attitudes. Difficulty: helping others is not helping you. Significant: mentorship training, germans best, recognition of excellence to be a trainer in germany. Formalized, structured and systematic approach to on-the-job training (ojt) Preparation ( prepare the worker: develop communication strategy that fits trainee, determine knowledge of trainee, stages. Instruction (present the operation: telling showing explaining and demonstrating the tasks, repeat and explain key points in detail, allow trainee to see whole job again. Performance (try out performance: perform tasks under guidance from instructor who provides feedback and reinforcement, ask trainee to perform less difficult parts of the job, allow trainee to perform entire job. Follow up: monitors performance and provides feedback, gradually tapers off instruction as employee gains confidence and skill.
