COMM 210 Lecture Notes - Lecture 6: Job Satisfaction, Sensitivity Training, Job Performance
Document Summary
Negative physical kita: 3 major drawbacks, inelegant, contradicts the company"s image of benevolence, results in negative feedback from the employee. Positive kita: providing incentives like raises, promotions, status. Previous attempts to instill motivation: reducing time spent at work: offering recreation programs (those who play together, work together). Benefits are no longer rewards, but rights (limit on working hours per week, medical coverage, etc. : hr training: practicing the psychological approaches to handling people. No motivation resulted, and the conclusion was that management: two-way communication: established understanding and communication between management and employees, but without improvement in was not listening to their employees motivation. People wanting to (cid:498)actualize(cid:499) themselves : job performance: providing employees with a sense of achievement, employee counseling. Job satisfaction and job dissatisfaction are caused by different factors. Rather, the opposite of job satisfaction is a lack of job satisfaction, while the opposite of job dissatisfaction is the lack of job dissatisfaction.