MGT 3304 Chapter Notes - Chapter 9: Human Resource Management, Job Performance, Equal Opportunity

• School: Virginia Tech
• Department: Management
• Course: MGT 3304
• Professor: Anthony Cobb

Document Summary

Hu(cid:373)a(cid:374) resource ma(cid:374)age(cid:373)e(cid:374)t: ma(cid:374)agi(cid:374)g a(cid:374) orga(cid:374)izatio(cid:374)"s most i(cid:373)porta(cid:374)t resource. Human resource management consists of the activities managers perform to plan for, attract, develop, and retain an effective workforce. Most workers say they feel the absence of in house hr staff when it comes to resolving pay problems and mediating employee disputes. The purpose of the strategic human resource process is to get the optimal work perfor(cid:373)a(cid:374)(cid:272)e that (cid:449)ill help the (cid:272)o(cid:373)pa(cid:374)(cid:455)"s (cid:373)issio(cid:374) a(cid:374)d goals. Human capital the economic or productive potential of employee knowledge, experience, and actions. Knowledge worker someone whose occupation is principally concerned with generating or interpreting information, as opposed to manual labor. Social capital is the economic or productive potential of strong, trusting, and cooperative relationships: goodwill, mutual respect, cooperation, trust, teamwork. Strategic human resource planning developing a systematic, comprehensive strategy for (a) understanding current employee needs and (b) predicting future employee needs: understanding current employee needs.