MGMT 300 Chapter Notes - Chapter 6: Equity Theory, Chocolate Chip Cookie
21 Dec 2017
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Chapter 6 notes chip cookie - wow stories shared in 15 min staff meeting. Case : ritz-carlton hotel - you don"t need a motivation program to get people to eat a chocolate. Low performance is always attributable to low motivation. Smart people don"t need to be motivated. Performance = f(motivation x ability x opportunity) Is the understanding what performance is desired and the person"s belief that effort will lead to a desired level of performance. Formula that captures the multidimensional nature of performance. People who are high on equity sensitivity place a great deal of importance on . Value a person puts on future outcomes. Belief that a given level of performance will lead to specific outcomes. (pay, status, benefits), while people with low equity sensitivity place more importance. An understanding of equity theory is why excellent managers do not treat or reward all workers. David mcclelland"s 3 needs or motives: . Job characteristics model (jcm) core job dimensions:
