Human Resources Management HRM703 Lecture Notes - Elton Mayo, Relate, Hawthorne Effect
24 Jun 2013
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Agenda: basic model of motivation, early theories. Hawthorne: maslows, mcclelland, herzberg, mcgregor, vroom, contemporary, equity, behvaiour modification. The inner drive that directs a person"s behaviour toward goals. The processes that account for an individual"s willingness to exert high levels of effort to reach organizational goals, conditioned by the effort"s ability to satisfy some individual need. Motivation process: unsatisfied needs (a need is the difference between desired state and actual state, tension, goal directed behaviour, dissatified, satisfied need goal, tension reductio. So how do you motivate understand needs and set goals. Productivity -> people -> factors -> attitude of managers: classical theory of motivation. Money is the sole motivator for workers. How much time does it take to do task: don"t pay by the hour but by the piece as money is sole motivator (but give additional bonus for above average production) Piece-rate system and incentives: the hawthorne studies. Elton mayo et al worked at the hawthorne plant of western electric.
