CMST 2010 Chapter : Ch 5,7 Test 2
Document Summary
Nonverbal communication everything you do in communication except for the words that you are saying: ex. Removed all the nonverbal communication, just go by the words that are said. Five functions: contradiction, often our nonverbal communication contradicts our verbal communication, ex. Asking someone how they are doing, when they say they are fine but look sad, we believe the non verbal communication. She hobbles in, and when asked how she is feeling, she says not very good it complements each other, nonverbal and verbal: regulates our conversations, something that is learned through observation, ex. Raising your tone to ask a question or when ending a story, voice gets softer to show a close: pausing when it is someone else"s turn to speak, often substitutes for our verbal communication, ex. Being able to tell if someone looks sick or not even if they say they aren"t: both biologically based and culturally learned, biologically based, ex.
