MGT-2010 Chapter Notes - Chapter 9: Human Resource Management, Knowledge Worker, Social Capital

• School: Clemson University
• Department: Management
• Course: MGT-2010
• Professor: Robbins

Document Summary

Chapter 9 (cid:894)9. (cid:1005), 9. (cid:1006), 9. (cid:1007), & 9. 7(cid:895) Hu(cid:373)a(cid:374) resource ma(cid:374)age(cid:373)e(cid:374)t: ma(cid:374)agi(cid:374)g a(cid:374) orga(cid:374)izatio(cid:374)"s most i(cid:373)porta(cid:374)t resource. Human resource (hr) management: consist of the activities managers perform to plan for, attract, develop, and retain an effective workforce. Human capital: potential of employee knowledge & actions. Human capital: the economic or productive potential of employee knowledge, experience, and actions. Knowledge worker: someone whose occupation is principally concerned with generating or interpreting information, as opposed to manual labor. Knowledge workers add value to the organization by using their brains rather than their muscle and sweat, and as such they are the most common type of worker in the 21st century. Social capital: potential of strong ^ cooperative relationships. Social capital: the economic or productive potential of strong, trusting, and cooperative relationships. Among aspects of social capital are goodwill, mutual respect, cooperation, trust, and teamwork.