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ADM 2336 Chapter Notes - Chapter 11: Alternative Dispute Resolution, Institute For Operations Research And The Management Sciences, Centrality

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School
University of Ottawa
Department
Administration
Course
ADM 2336
Professor
Joanne Leck

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Document Summary

Power: the ability to influence the behaviour of others and resist unwanted influence in return. Legitimate power: a form of organizational power based on authority or position. Reward power: a form of organizational power based on the control of resources or benefits. Coercive power: a form of organizational power based on the ability to hand out punishment. Expert power a form of organizational power based on expertise or knowledge. Referent power a form of organizational power based on the attractiveness and charisma of the leader. Substitutability: the degree to which people have alternatives in accessing the resources that a leader controls. Discretion: the degree to which managers have the right to make decisions on their own. Centrality: how important a person"s job is and how many people depend on that person to accomplish their tasks. Visibility: how aware others are of a leader and the resources that leader can provide.

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Related Questions

Chapter 5 Discussion

Most of you will agree that power and politics are alive and well in most organizations. Now the question is how do you as leaders use power to accomplish the mission❝s goals? One of your objectives in this class is to sharpen your influencing people skills by studying different leadership methods. In this module, you will do exactly that by gaining a better understanding of how leaders use legitimate, reward, expert, referent, and coercive power to influence others.

As your text indicates, the three distinct outcomes that may result from the use of power to influence others: compliance, resistance, and commitment. The effective use of position power generally leads to employee compliance, whereas the excessive use of position power and particularly coercive power may result in resistance. The follower response most often generated by personal power is commitment to the organization's goals and objectives and that is what you, as leaders should be striving for in terms of the organization❝s mission.

Post your responses on the Discussion Board. They should be a minimum of 300 words, grammatically sound, and free from spelling errors. Be sure to comment or respond to at least two of you classmates' postings.

Discussion Questions: Select a present or past manager who has or had coercive power.

Give a specific example of how he or she uses or used reward and punishment to achieve an objective.

Overall, how effective is (or was) this manager at using rewards and punishment?