HRM200 Chapter Notes - Chapter 1: Human Resource Management, Performance Appraisal, Career Development
Document Summary
Unit 1: the strategic role of human resources. Management of people in organizations to drive successful organizational performance and achievement of organization"s strategic goals. The knowledge, education, training, skills, and expertise of an organization"s workforce. Emphasis on contribution and proactive management of people. Every line manager must possess basic hr skills. New roles: activist, change steward, talent manager/organizational designer, operational executor and business ally. Hr metrics should always link to productivity, quality, sales, market share, and profits (business operations) Ex. turnover/retention, employee performance, engagement scores, time-to-fill, etc. A measurement system that translates organization"s strategy into a comprehensive set of financial and operational performance measures. Growth of the primary, secondary, and tertiary (service) sectors. Amount of goods and services produced by one hour of data. Goods producing sector (agriculture, forestry, fishing, mining, quarrying, oil, and gas) Increasing workforce diversity: visible and ethnic minorities; women, aboriginal population, people with disabilities. Concerns over data control, accuracy, right to privacy, ethics.