HRM200 Lecture Notes - Lecture 1: Performance Appraisal, Organisation Climate, Balanced Scorecard
22 Nov 2017
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Document Summary
What is human resources management (hrm) ? the management of people in organizations to drive successful organizational performance and achievement of organization"s strategic goals. Human capital the knowledge, education, training, skills, and expertise of an organization"s workforce. Scientific management concern for production scientifically analyzing manufacturing processes to reduce costs and compensating employees based on performance: human resources movement concern for people and productivity. Human resources movement: a management philosophy focusing on concern for people and productivity. Phase 1 - early 1900"s: personnel administration, hiring, firing, payroll/benefits processing. Phase 2 1930"s to 1950"s: union liaison, compliance with new laws, orientation, performance appraisal, employee relations. Phase 3 1960"s to 1980"s: human resources management, outsourcing of many administrative functions emphasis on contribution and proactive management of people. Phase 4 1990"s to present every line manager must possess basic hr skills: help achieve strategic objectives, new roles: activist, change steward, talent manager/organizational designer, operational executor and business ally.
