MGMT 1000 Chapter Notes - Chapter 6: Strategic Management, Firstline, Crisis Management

• School: University of Guelph
• Department: Management
• Course: MGMT 1000
• Professor: Trent Tucker

Document Summary

Managers plan, organize, direct and control day-to-day operations. 2 important overall points to keep in mind when talking about management: 1. The planning, organizing, leading and controlling aspects of a manager"s job are interrelated: 2. There is a big difference between management effectiveness and management efficiency. Efficiency means doing things right, while effectiveness means doing the right things. It is difficult to predict which plans will be successful. Hierarchy of plans, strategic plans (top managers), tactical plans (short range, top and middle management), operational plans(middle and lower management) Mobilizing the resources that are required to complete a particular task. Managers have the power to give orders and demand results. Leading how ever goes beyond merely giving orders, leaders attempt to guide and motivate employees to work to the best of ability and in the best interest of the organization. Monitoring performance to make sure that is meeting goals.