ITM 100 Chapter Notes - Chapter 3: Vertical Integration, Product Differentiation, Mass Customization

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Jim Tam

Document Summary

Notes: chapter 3 information systems, organizations, and strategy. Inputs are combined to create outputs when technology changes are introduced in a company. Features of an organization: organizations are devoted to the principal of efficiency maximizing output using limited inputs. Organizational politics: political resistance is a major factor when implementing change, such as information systems, large information systems investment bring significant change in strategy, business objectives, business process, and procedures become politically charged events. Organizational culture: organizations must respond to the legislative and other requirements imposed by governments and customers and competitors (environment, organization can also influence their environments, business form alliances with other businesses to influence political process. Information systems are key instruments for environmental scanning, helping managers identify external changes that might require an organizational response. Inertia built into an organization over years from standard operating procedures (routines), political conflict, and threat to cultural values inhibit organizations from making significant changes: examples disruptive technology.