ITM 100 Lecture 3: Information Systems, Organizations and Strategies

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Debapriya Sen

Document Summary

Problem: google"s social strategy was outdated and lacked focus. Incorporates location data; allows people to see where friends are and what they like. People have to opt-in to allow access to their locations: demonstrates how information systems help businesses compete and how it is a challenge to sustain a competitive advantage. Information technology and organizations influence each other: relationship influenced by organization"s: Stable, formal social structure that takes resources from environment and processes them to produce outputs. Routines and business processes: routines (standard operating procedures) Precise rules, procedures, and practices developed to cope with virtually all expected situations: business processes: collections of routines, business firm: collection of business processes, an organization can be looked at a collection of business processes. Organizational politics: divergent viewpoints lead to political struggle, competition, and conflict. Political resistance greatly hampers organizational change: (ex: ryerson and it"s professors, difference of opinions) Encompasses set of assumptions that define goal and product.