ITM 100 Lecture 3: Class 3

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Sui Sui

Document Summary

Relationship influenced by organization"s: structure, business processes, Organization technical definition: stable, formal social structure that takes resources from enviroemtn and processes them to produce outputs, a formal legal entity with internal rules and procedures and social structure. Organization behavioral definition: a collection of rights, privileges, obligations, and responsibilites that is delicately balanced over a period of time through conflict and conflict resoultion. Features of organizations: routines and business processes, organizational poiltics, organizational culture, organizational enviroments, organizational structure, other organizational features. Business firm ----> collection of business processes ---> collection of. Routines ----> precise rules, procedues, and practices developed to come with virtually all expected situations. Politics: divergent viewpoints lead to political struggle, competition and conflict. Culture: encompasses set of assumptions that define goal and product (who, what, when, where, why, and how) - may be a powerfull unifying force or restraint. Enviroments: encompasses organizations as they are dependant on enviroments for resources and where they supply goods and services.