COMM 251 Chapter Notes - Chapter 6,7: Distributive Justice, Goal Setting
Document Summary
Motivation a set of energetic forces that determines the direction, intensity and persistence of an employees work efforts. Engagement a widely used term in contemporary workplaces that has different meanings depending on the context; most often refers to motivation, but it can refer to affective commitment. Expectancy theory a theory that describes the cognitive process employees go through to make choices among different voluntary responses. Expectancy the belief that exerting a high level of effort will result in successful performance on some task. Self efficacy the belief that a person has the capabilities needed to perform the behaviours required on some task. Instrumentality the belief that successful performance will result in some outcome or outcomes. Valence the anticipated value of the outcomes associated with successful performance. Needs grouping or clusters of outcomes viewed as having critical psychological or physiological consequences. Desire to put forth work effort due to some contingency that depends on task performance.
