CSIT214 Chapter Notes - Chapter 10: Project 2010, Telecommuting
8 Jun 2020
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Think of examples in the media that poke fun at the communications skills of technical professionals, such as dilbert or xkcd. com cartoons. Dilbert provides a great example of media poking fun at the poor communications skills of technical professionals. Some people argue, however, that this may cause people to shy away from entering a technical profession. Many educational programs still focus primarily on technical courses, although some have realized the need to require more speaking, writing, and listening skills as part of technical degree requirements. Effective communication is recognized as crucial to enhance performance, both personally and professionally. Communication involves the whole range of ways in which people pass information or messages back and forwards in non-verbal, verbal and written formats. Discuss the importance of understanding tone of voice and body language in comprehending the meaning of what people say. Give examples of how the same words said in different ways have totally different meanings.
