RHM 303 Study Guide - Midterm Guide: Stereotype

• School: University of Alabama
• Department: Hospitalityand Management
• Course: RHM 303
• Professor: Janet Teer

Document Summary

Tuckman 5 stages: forming: become members of group. Behavior: anxiety/suspicion: storming: conflict becomes prevalent within groups. Behavior: frustration and resistance dominated by 1-2 people: norming: relationships become cooperative and supportive. Behavior: comfortable and cooperative: performing: highest level of productivity. Behavior: great collaboration, cooperation and communication: transforming: preparing to disband change direction. Behavior: anxiety, power struggles like the first stage: 3 positive and 3 negatives, positives. Facilitator: manager who oversees team, provides resources and starts to bring people together. Leader: schedules meetings, chair meetings, sets agenda and makes sure everything gets done: documenter: records agendas, meetings, discussions, active plans and communicates agenda, negatives, dominator: tries to takeover and run everything (needing attention) Blocker: refuses to listen, resists what team does. Lobbyist: only concerned with now it affects him/her: code of conduct, behavioral expectations of a group, organization must supply, direction and guidelines.