COMM 305 Study Guide - Quiz Guide: Fraternities And Sororities, Crisis Communication, Chopsticks

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Oral comm - highest rated skill companies demand. How people talk to each other, influence, media. Individual & social: how individual difference and social roles influence the communication process. How personal characteristics or roles assigned by society. Ex: men are from mars, women are from venus. Men complain, ,women want you to listen. Interpersonal: interaction between 2 people, who often have a relationship with each other. Intercultural: interpersonal comm when two people are from different cultures. Does not have to be different cultures. Persuasion: how to change people"s attitudes and behaviors. Group: how people work and make decisions together. Groupthink - people tend to conform with group decisions to avoid feeling outcast, leading to errors in decision making - go along instead of going against. Organizational: how people communicate in an org - business, university, gov, non profit, greek life, church. Mediated: how tech influences our interpersonal, group, and org communication. Now a days comm is very mediated with tech.