MGT 20200 Study Guide - Final Guide: Fokker E.Ii, Corporate Social Responsibility, Organizational Behavior
Document Summary
Final study guide: critical thinking, see packet, introduction, ch. 10 interpersonal roles, informational roles, decisional roles: pg. 11 skills: conceptual, interpersonal, technical, political: networks, career module pg. Redefinition: understanding groups & managing work teams (ch. 278: formal vs. informal groups, types of work teams, culture (sec. 60-63: multinational corp, multidomestic corp, transnational (borderless) org. , parochialism, corporate social responsibility (sec. Identify decision criteria (e. g. , learning, productivity, space for growth: 3. Evaluating: effective meetings and social influence (sec. 95: (cid:498)(cid:883)(cid:884) angry men(cid:499, individual behavior (ch. 164- types of organizational structures: simple, functional, team, divisional, matrix, project, boundaryless, virtual org, network org, learning org, negotiation, bargaining vs. distributive vs. integrative, mythical (cid:498)fixed pie(cid:499) win-win situations are often ignored, organizational change (sec. 365: encoding, message, channel, decoding, feedback, grapevine, body language, verbal intonation, filtering, selective perception, information overload, jargon, active listening, entrepreneurship and innovation (module 4- entrepreneurship, innovation- pg.
