MGT 325 Study Guide - Midterm Guide: Cognitive Evaluation Theory, Frederick Herzberg, Fundamental Attribution Error
Document Summary
Chapter 6: perception: how a individuals impressed to give meaning to environment. , perceiver , target , situation , attribution theory: the way we make judge about others. Internally, externally: distinctiveness: different behavior in different situation, consensus: others who are in the situation are the same or not, consistency: usually respond the same way, fundamental attribution error: errors or biases distort attributions. Chapter 7: motivation: individual"s intensity, direction and persistence of effort toward attaining a. Intensity: how hard a person tries goal. a: direction: direction of goal, persistence: how long a person can maintain effort. Theory x: assume employees dislike work, must be directed into performing. Theory y: assume employee can view work as being as natural as rest or play: two-factor theory (motivation-hygiene theory) Intrinsic factor to job satisfaction and extrinsic factors to job dissatisfaction: hygiene factors: policy, pay, supervision.
