MANGT 420 Study Guide - Midterm Guide: Firstline, Theory X And Theory Y, Corporate Social Responsibility
30 Oct 2014
School
Department
Course
Professor
Document Summary
Exam i review questions fall 13. 35-40 multiple choice questions exam review on connect password = present. Review questions chapter 1: the exceptional manager: explain the difference between efficiency and effectiveness, efficiency the means the means of attaining the organization"s goals to use resources, people, money, raw materials etc. Key terms: p. 33: conceptual skills ability to think analytically, top managers, human skills ability to interact with people, managers of all levels. Competitive advantage ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them. Conceptual skills consist of the ability to work well in cooperation with other people to get things done. Controlling defined as monitoring performance, comparing it with goals, and taking corrective action as needed. Decisional roles managers use information to make decisions to solve problems or take advantages of opportunities. Efficient to use recourses, people, money, raw materials, and the like- wisely and cost effectively.
