IS 379 Study Guide - Comprehensive Final Exam Guide - Outsourcing, Internet, Database
Document Summary
Is 379: new products, services and business models. Tools for creating new products, services and business models: customer and supplier intimacy. Improving relationships and understanding to improve revenue, profits: improved decision making. Allowing managers to access the right information for making decisions: competitive advantage. Meeting the above objectives yields an advantage over competition: survival. Keeping with the times and technology to prevent becoming outdated. The hardware and software a firm needs in order to achieve its business objectives. A set of interrelated components that collect/retrieve, process, store, and distribute information to support decision making and control in an organization. Captures/collects raw data from within the organization or external environment. Transfers the processed information to the people who use it or activities it is used in. Output that is returned to appropriate members of the organization to help them evaluate or correct the input stage. E. g. appropriate business model, efficient business processes.
