ISOM 125 Study Guide - Quiz Guide: Statistical Process Control, Picketing, Total Quality Management

144 views6 pages
15 Mar 2017
Department
Course
Professor

Document Summary

Isom 125 test 2 study sheet. Our isom 125 test 2 will consist of multiple-choice questions covering content from chapter 6 the nature of management; chapter 8 managing service and. Manufacturing operations; and chapter 10 managing human resources. Participants who master the key concepts listed below will do very well on our. I encourage you to do your very best. Applicant reference- verifying educational background and previous work experience. Arbitration- settlement of a labor/ management dispute by a third party whose solution is legally binding and enforceable. Autocratic leadership- makes all the decisions and then tell employees what must be done and how to do it. Benefits- nonfinancial forms of compensation provided to employees, such as pension plans, health insurance, paid vacation and holidays. Bonus- monetary rewards offered by companies for exceptional performance as incentives to further increase productivity. Boycott- an attempt to keep people from purchasing the products of a company.