OL224 : OL224 – Midterm Review
Document Summary
Chapter 1: the nature and importance of leadership. Leadership: the ability to inspire confidence and support among the people who are needed to achieve organizational goals. Emergent leaders: a group of members who significantly influence others even though they have not been assigned formal authority. Leadership irrelevance: argued that factors outside of the leaders control have larger impact on business outcomes than leadership actions do. Leadership roles: figurehead entertains clients or customers and makes oneself available to outsiders as an official representative of the organization. Ensuring that team members are recognized for their accomplishments, such as through letters of appreciation. Holding staff meetings to encourage team members to talk about their accomplishments, problems and concerns. Specific activities involve: setting a vision and direction for the organization and providing innovative ideas to pursue and help develop organizational policies. Execution the leader makes things happen, often helping translate plans into action.
