BU121 Study Guide - Final Guide: Mass Customization, Extended Producer Responsibility, Sour Cream
Document Summary
Tip #1: negotiating is not merely a series of compromises: the purpose of negotiating is seeing if you can get your interests met through an agreement. An interest is why you want something not what you want. Tip #2 it"s your people skills that can make the different: disc. Steadiness when looking at new ideas will see the positive aspects, do not like. Influence good at telling but uses s less direct method change even when it is positive. Conscientious introverted and reserved, task control and focused: classic profile. Emotions, goals, judging others, influencing others value to an organization, tendencies that can be overused, behaviour under pressure, fears, how to increase effectiveness. Tip #3: the most powerful negotiating skill is listening: words (7%), tone of voice (38%), body language (55%, to be effective at asking questions. Ask the other party if it"s alright to ask questions. Tell them what information you are seeking: three levels of listening.
