BU111 Study Guide - Midterm Guide: Open Market Operation, International Monetary Fund, Grameen Bank
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Every organization has to achieve these factors for success. Looking at: what, why, relation: achieving financial performance to be profitable, both financially and competitively this is appealing for customers from an investment perspective, meeting customer"s needs customer satisfaction. Know what your customer wants/needs and be understanding. A loss of one customer is a loss of their friends as well: building quality products and services this factor meets customer expectations and beats competitors. If the quality of your product or service is good this makes the customer happy which ultimately leads to achieving financial performance: encouraging innovation and creativity. Sets your apart from competition and creates new needs for customers. With consistent innovations you are in the news which is a free form of advertising and rise in stock value: gaining employee commitment. With dedicated employees comes harder work and better results and productivity. Diamond-e framework identifies key variables to be considered in strategic analysis.