Computer Science 1033A/B Study Guide - Emotional Labor, Telecommuting, Flextime

• School: Western University
• Department: Computer Science
• Course: Computer Science 1033A/B
• Professor: Laura Reid

Document Summary

The integration brings 5600 deloitte employees and 1000 arthur andersen employees together. It implies that these employees might experience several stages of group development: forming, storming, norming and performing. Team members are reserved and polite, conflict is avoided because of the need to be accepted into the group. However, there may be cautiousness and uncertainty about the future. For example, deloitte employees feared that deloitte management was forgetting about its own employees and andersen employees have to getting use to their new titles, new office and new roles. At this stage, differences in opinion are more common and are expressed more openly. For the employees from two strong cultures, this stage might be a challenge and stall at this stage. For example, the deloitte employees viewed the anderson people as damage goods and concern the amount of attention given to andersen employees. On the other hand, the andersen people may not be voluntarily integrated into the new organization.