Business Administration 3300K Study Guide - Quiz Guide: Accelerating Change

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Moo session 2: polarity management: value of either/or problem solving. Problems to solve: a) those with 1 right answer b) those with 2 or more right answers that are independent. 1. 1 problems with 1 right answer: problems with 1 right answer (95-99%) are essential for one generation to pass key knowledge elements of its culture on to the next generation. 1. 2 problems with 2 independent answers: problems with 2 independent answers (1-5%) include many valid options. Example: many ways lead to the top of a mountain: value of polarity management. Polarities: those with two or more answers that are independent. 2. 1 polarity management increases in value as the issue: increases in complexity, increases in diversity, increases in speed of change, increases in resistance to change. Too less or too much of one is never truly satisfying = both need to be managed at once.