MGTA05H3 Study Guide - Final Guide: Stuffit, Independent Business, Lolol

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MGTA05H3 Full Course Notes
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MGTA05H3 Full Course Notes
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Start with short answer questions or budget time better. Prepare summary for each sections, plus write everything down. Exam prep questions are short answer questions. Twinkie winkie is the manager of her local stuffit quick, a fast food sandwich restaurant. Over the past several months, twinkie has noticed that sales are falling. She also notices that the restaurant"s center-staff seem bored and unmotivated by their work. Many forget to smile at customers, and they frequently neglect to say the slogan smile and stuff it! . Twinkie decides to hire several management consultants, to advise her how she can increase employee motivation as a way of increasing sales. The first consultant is professor ralph, from nearby. He tells her that she should write a stern note to all employees, ordering them to smile, and threatening them with dismissal if they forget to tell customers the slogan. Theory -> one of the theory of motivation.

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