ADM 2336 Study Guide - Midterm Guide: Counterproductive Work Behavior, Organizational Commitment, Human Relations Movement
14 Feb 2016
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Document Summary
Ob is devoted to understanding, explaining, and improving. Understanding, explaining and improving the behaviors of people within an organization. Human resources management takes the theories and principles studied in ob and explores the nuts and bolts application of those principles in organizations. : field of studying the products choices and industry characteristics that effect an organizations profits. Scientific management: using scientific methods to design optimal and efficient work processes and tasks: fredrick taylor, max weber: Bureaucracy: an organizational form that emphasizes the control and coordination of its members through: a strict chain of command, formal rules and procedures, high specialization, centralized decision making, human relations movement: Emerged as management scholars noticed that physiological needs, attitudes, and social forces within work groups had huge impact on behaviour. Hawthorne plant series of studies produced the foundation on which the human reactions movement was built. Revealed the importance of norms, leadership, work motivation, job satisfaction and culture.
