ADM 2336 Study Guide - Ideal Type, Job Performance, Human Capital

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Document Summary

What are organizations: social inventions for accomplishing common goals through group effort, the coordinated presence of people, organization survival and adaptation to change are important goals. Interaction and coordination among people to accomplish goals. Service organizations such as consulting firms have very little physical capital. Still these social inventions have people who present both opportunities and challenges. The field of organizational behaviour is about understanding people and managing them to work effectively. Certain behaviours are necessary for survival and adaptation of organization. Organizational behaviour is important to managers, employees, and consumers. This is due to its large scope of what it affects. Organizations can no longer achieve a competitive advantage through the traditional sources of success, such as technology, regulated markets, access to financial resources, and economies of scale. The main factor today is their workforce or human capital. Pfeffer identified 16 practices of companies that are effective through their management of people.