COMM 203 Study Guide - Final Guide: Job Design, Job Analysis, Job Rotation
Document Summary
Lo1: summarize the elements of work flow analysis. Work flow design: the process of analysing the tasks necessary for the production of a product or service. Position: the set of duties (job) performed by a particular person. Lo3: discuss the significance and outcomes of job analysis. Lo4: tell how to obtain information for a job analysis. Federal government: national occupational classification (noc) provides standardized sources of information about jobs in canada"s labour market. Supports employers, job seekers, counsellors and labour market analysis by providing a consistent way to indentify and interpret the nature of work. After gathering information, the job analyst uses the information to analyse the job. Position analysis questionnaire (paq: 194 items representing work behaviours, conditions and job characteristics that apply to a wide variety of jobs. Competency framework: identifies the competencies the entire organisation requires to be successful. Job design: process of designing the way work will be performed and tasks that a given job requires.
