MHR 741 Study Guide - Final Guide: Active Listening, Communication Problems
7 Apr 2016
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Document Summary
Most important skill in building and strengthening relationships is the ability to communicate in a way that enhances feelings of trust, openness and support* People with positive energy = pleasant to be. Lead to feeling depleted, less alive, emotionally exhausted, and down. Interactions are personally de-energizing around, lift us, and help us flourish. Effects are stronger and longer lasting: physiological effects = better physical well-being. Better health and recovery periods = people in positive relationships recover from surgery twice as fast than those in conflicting and negative relationships. Fewer illnesses = fewer instances of cancer and heart attacks, fewer colds, flu or headaches. Fewer accidents (being in the wrong place at the wrong time) Happens because they have stronger immune, cardiovascular and hormonal systems. Create a desire to act, learn and contribute to others: intellectual effects = better intellectual capacity and mental acuity. More creativity: social effects = better social relationships. Create desire to interact with and help others.
