MHR 741 Study Guide - Midterm Guide: Self-Awareness, Team Building, Job Satisfaction

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Class 2: text, chapter 2- values, ethical decision-making & cognitive style (49-59: myers briggs personality types- introduction and overview. Key determinants of organizational success: market share, firm capital intensity, size of firm in assets, industry avg return on sales, ability of managers to effectively manage their people. This factor was 3 times more powerful as a predictor of success than all other factors combined. Research shows that competent people management is the key determinant to organizational success: decreased turnover. Increased profits: greater sales, greater stock value per employee. Skills of effective managers: verbal (interpersonal) communication, managing time and stress, managing individual decisions, recognizing, defining and solving problems, motivating and influencing others* Mhr741: delegating, setting goals and articulating a vision, self awareness, team building, managing interpersonal conflict* Video: bev james: importance of self awareness for leaders: bev james explains the importance of self awareness, such as knowing your strengths and personal brand.

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