ITM 102 Study Guide - Mass Customization, Clickstream, E-Government

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Franklyn Prescod

Document Summary

Chapter 3: e business and internet: e-business is conducting business on the internet, not only buying and selling but also serving customers and collaborating with business partners. E-business is further broken down into: disruptive technology. Examples of this include the polaroid camera, which went bankrupt in 2002 because of the threat of substitutes (the digital camera and quicker film processing). What is best for the business (instant photos) tend to create issues and ruin the business in the long term. The term digital darwinism implies that organizations cannot adapt to the new demands placed on them for surviving in the information age is doomed to extinction. Disruptive technologies is a new way of doing things, which does not initially meet the needs of existing companies. Disruptive technologies tend to open new markets and destroy old ones. (new tech, like portable radios knocking out old tech like large vacuum-tube radios)