CMST 1A03 Study Guide - Final Guide: Organizational Communication, Interpersonal Communication, Personal Identity

• School: McMaster University
• Department: Communication Studies
• Course: CMST 1A03
• Professor: Alexandre Sevigny

Document Summary

Types of communication interpersonal communication: knowing yourself, gaining confidence and peace of knowing own limitations and strengths) diatic: communication in pairs - most likely to disclose information public speaking: one to mainy, little interactivity small group: few people. Linear model: one person talks, finishes, the other then processes and formulates a response. Transactional model: as soon as one starts communicating with you, you already start formulating your own response sometimes interrupt already processing and anticipating his communication while he"s still speaking / middle of what he"s saying. Biological: eg babies need talking to, nurturing, communication. Elements of competent communication vocabulary and style (adapt style to audience) empathy: an understanding of the other"s goals, needs, wants. Modulation of emotional charge, content, tone an understanding situation and context understanding your limits and limits of others building up your own confidence and the confidence of others building up others confidence makes friends!