COMM 222 Study Guide - Final Guide: Motivation, Job Satisfaction, Organizational Commitment
19 May 2017
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Chapter 2: personality and learning: how personality influences organizational behavior, the five-factor model, locus of control, self-monitoring, what is learning and what people learn in organizations, social cognitive theory, operant learning (this includes reinforcement, punishment etc. ) Chapter 3: perception & attribution: components of perception, the perceptual process, perceptual biases, attribution theory, person perception & diversity. Chapter 4: values, attitudes & work behaviour: what are values and attitudes. Job satisfaction: the causes and consequences of job satisfaction and organizational commitment. Chapter 6: motivation in practice: money as a motivator. Job design, job enrichment, & job characteristics model: management-by-objective, alternative work schedules & work arrangements. Chapter 7: groups & teamwork: group structure, size and development, causes and consequences of group cohesiveness, diversity, social loafing, norms. Chapter 8: organizational culture: the nature of organizational culture, the advantages and disadvantages of strong cultures, how cultures develop. Chapter 9: leadership: what is leadership, leadership traits and behaviors, path-goal theory, participative leadership, transformational and transactional leadership.
