How can a manager determine whether his or her firm needs improvement in control? If improvement is needed, how can the manager tell what type of control needs improvement (operations, financial, structural, or strategic)? Describe some steps a manager can take to improve each of these types of control.

Which of the following is an example of downward communication? Multiple Choice

a.reports of progress on current projects reports of unsolved problems requiring help from people higher up

b.suggestions for process improvements

c.a manager’s feedback about a subordinate’s performance

d.reports on employee attitudes and efficiency

1. A listing salesperson is showing a property listed with her brokerage firm. Which of the following information, that she had knowledge of must be disclosed to the potential buyer

1. the seller has lived in the house for only 1 year and has made no major improvements
2. the seller has been convicted of a felony and needs to sell the property quickly 
3. a drug rehabilitation facility is located across the street
4. the roof needs to be repaired or replaced