GMS 200 Chapter 8: Chapter 8

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Sui Sui

Document Summary

Figure 8. 1 the roles of planning and controlling in the management process www. notesolution. com: benefits of planning, improves focus and flexibility, improves action orientation, improves coordination, improves time management, improves control. Figure 8. 2 a sample means-ends chain for total quality management. human resource plans: policies and procedures, standing plans. policies and procedures that are designed for repeated use: policy. broad guidelines for making decisions and taking action in specific circumstances: rules or procedures www. notesolution. com. plans that describe exactly what actions are to be taken in specific: budgets and project schedules situations, single-use plans. only used once to meet the needs and objectives of a well-defined situation in a timely manner: budgets. single-use plans that commit resources to activities, projects, or programs. fixed, flexible, and zero-based budgets: projects. one-time activities that have clear beginning and end points. fosters understanding, acceptance, and commitment to the final plan.