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Critical thinking for health agency

Chapter 1: Health Care Agencies
You are working in a long-term care center and a surveyor asks you a question. You are unsure of the answer. You worry your response may cause your facility to get in trouble or you could get in trouble for answering incorrectly. How will you respond?
 
Chapter 2: The Person's Rights
You are assisting a person with range-of-motion (ROM) exercises. The person does not want to participate and tells you to leave the room, Does the person have the right to refuse? What will you do? Does the nursing center have to take action?
 
Chapter 3: The Nursing Assistant
You are working on a memory care unit and answer the phone. It is a doctor who tells you he has just left town for vacation and is about to lose cell service. He forgot to order critically important monitoring labs for a resident. He requires you to take the order before the cell signal is lost. What would you do?
 
Chapter 4: Delegation
You are working in a private home care setting. The nurse has delegated to you the tasks of giving the patient a bath and performing ROM exercises. She calls you and states she is running behind today and asks you to perform an assessment and notify her of the results so she can include them in her notes and plan of care. What do you do?

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