BACHELOR OF EDUCATION Study Guide - Rensis Likert, Swot Analysis, Total Quality Management

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Leadership and management: the nurse stresses the importance of promoting esprit d corps among the members of the unit. Answer: a: which of the following is the most likely root cause of medication errors in health care entities, carelessness of nurses, illegible physician handwriting, look-alike, sound-alike drugs, systems failure. Answer: c: who is associated with the concept of total quality management, rensis likert, kurt lewin, max weber, w. edwards deming. Answer key: d: which definition of quality of care represents the entire continuum from structure to process and to outcome, deming"s, who, 1988, donabedian, kurt lewin. Answer key: c: plan-do-check -act cycle is related to, donabedian, deming, henry gantt, b. f. skinner. Answer key: b: the acronym swot stands for, special weapons for operations timeliness, services, worldwide optimization and transport, strengths, weakness, opportunities and threats, none of the above. Answer: c: the two internal elements of swot analysis are, weaknesses and threats, opportunities and threats, strength and weaknesses, strengths and threats.