INFO 202 Lecture Notes - Lecture 14: Organizational Culture, Decision-Making, Educational Leadership
4/19 – Work and IT
Labor in the Digital Age
• Knowledge workers
o Programmers
o Venture Capitalists
o Librarians
o Moderators
o Hackers
o Hacktivists
o Members of social networking sites (affective labor)
Other Labor
• Hackers
• Content Moderation
• Affective Labor (Hardt & Negri, 2001)
o Profit off of interests
o Casual gaming/Gamification
o No division between work and personal life
Defining IT In an Organizational Context
Context
• An informatics perspective of information technology places people at the center of IT action
• The Internet and globalization are reshaping the nature of work in organizations – the
Bodeless Copay
• The role of an IT professional in 21st century is built from a social informatics perspective
What is Management?
• Two perspectives
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Document Summary
Labor in the digital age: knowledge workers, programmers, venture capitalists, librarians, moderators, hackers, hacktivists, members of social networking sites (affective labor) Other labor: hackers, content moderation, affective labor (hardt & negri, 2001, profit off of interests, casual gaming/gamification, no division between work and personal life. Important skills include : understanding organizational culture and its complexity human, structural, environmental, understanding roles and functions of managers, managerial planning for organizational effectiveness, policy development, human resources management, managing technology, decision making and delegation of authority. Interpersonal processes: managing change, financial management and budgeting, evaluation and measurement. Why do people work: social needs, the need to feel useful & helpful, rewards, fulfillment, self-actualization. Identify opportunities for cooperation and partnership to enhance resources: make an effort to locate and remove barriers that reduce efficiency, financially manage in an ethical, open way and cost-effective manner. Leadership: advocate, model, and facilitate change, assist in resolving work-related problems.
