BUAD309 Lecture 10: Chapter 10

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Conflict: a disagreement through with two or more parties perceive a threat to their interests, needs, or concerns. Dysfunctional conflict: destructive conflict focused on emotions and differences between the two parties. Constructive (functional) conflict: adaptive, positive conflict; balances the interests of both parties to maximize mutual gains and the attainment of mutual goals. Information conflict: occurs when people lack necessary information, are misinformed, interpret information differently, or disagree about which information is relevant: task interdependence: one person or unit is dependent on another for resources or information.

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