COM 1000 Lecture Notes - Lecture 3: Organizational Communication, Interpersonal Communication, Elaboration Likelihood Model

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Identifies five groups of communication variables: source, message, channel, receiver, and environment. Varia(cid:271)les (cid:449)ould o(cid:374)l(cid:455) (cid:271)e useful i(cid:374) u(cid:374)dersta(cid:374)di(cid:374)g (cid:272)o(cid:373)(cid:373)u(cid:374)i(cid:272)atio(cid:374) if (cid:449)e (cid:862)freeze fra(cid:373)e(cid:863) the pro(cid:272)ess. Channel: can be sight, sound, touch, taste, and smell (older versions of smcre) and also live, recorded, teleconferenced, computer-mediated, text-messaged, emailed (more recent modalities), some of the channels are preferable to others in a given situation. Environment: communication happens in places, many (cid:862)e(cid:374)(cid:448)iro(cid:374)(cid:373)e(cid:374)tal(cid:863) fa(cid:272)tors i(cid:374)flue(cid:374)(cid:272)e (cid:272)o(cid:373)(cid:373)u(cid:374)i(cid:272)atio(cid:374), ex. noisiness, crowdedness, if the place is decorated attractively, if the chairs are (cid:272)o(cid:373)forta(cid:271)le, et(cid:272). In public speaking, for example, which variables can you control? (differs between the different contexts of communication: we ha(cid:448)e so(cid:373)e (cid:272)o(cid:374)trol o(cid:448)er the sour(cid:272)e. ca(cid:374)"t (cid:272)o(cid:374)trol age, ge(cid:374)der, height, et(cid:272). We (cid:272)ould (cid:272)o(cid:374)trol attractiveness, make yourself look a little bit better and wear nice clothes: we are usually assigned the channel through which we are to communicate, our environments are usually assigned as well.

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