MIS 111 Lecture Notes - Lecture 39: Universal Design, Usability, Affordance

• School: University of Arizona
• Department: Management Info Systems Main
• Course: MIS 111
• Professor: Mark Patton, William Neumann

Document Summary

Connecting a conceptual model to the user"s mental model: design model (dm, how the system should work from the designer"s point of view, mental model (mm, how the system should work from the user"s point of view. Critical success factors for good product design: provide good design models to users, make things visible, provide appropriate metaphors that leverage the users" experiences and background, provide feedback. Safety - of users, of data: utility - services are provided, effectiveness - accomplishing the task, efficiency - how quickly users can work, usability - ease of learning and use, appeal - how well user like the interface. Mcginn model of design: perception of what is intuitive and innovative is affected by variations in individual experience, context, and culture, model. Individual: user group, context, culture, human sensory perception. Actual design affordance: affordances, need for consistency in process steps, visibility, making the right decision, constraints.