HRM 3410 Lecture 9: Chapter 9 HRM 3410

• School: York University
• Department: Human Resources Management
• Course: HRM 3410
• Professor: Dennis Hodgkinson

Document Summary

Near: applying new learning to situations that are very similar to those experienced in training (routine) Far: applying new learning to situations that are novel or different from those in training (adaptive) Horizontal: transfer of knowledge across different settings or contexts at the same level in the organization (e. g. other customer service reps) Vertical: transfer of knowledge from trainee"s level to organizational level impacting on organizational outcomes (e. g. affecting culture - values, norms and behaviours within the company) Baldwin and ford"s model of transfer of training process consists of three training inputs, trainee characteristics, training design, and work environment. Trainee characteristics: training will most likely to transfer to job when trainees have, high cognitive abilities, motivation to learn, self-efficacy. Internal locus of control (believe behaviour is selfcontrolled) and high need for achievement: high job involvement, job satisfaction, and organizational commitment.