WGS160Y1 Lecture Notes - Lecture 16: Bren Light Machine Gun, Knowledge Economy, Sonali Gulati
11 Mar 2016
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Where both worker and consumer are present and where the service provided is used up at the time of the exchange linda mcdowell. Service work involves doing something for people rather than making things: distinct emphasis on interpersonal relationships, usually based on face-to-face interactions between service providers and consumers. Thus the employee is accountable to both the employer and the customer. Services-producing sector: 78% of pop"n 89. 8% of women, 67. 3% of men. = men: also the table is binary and gendered an important omission. The change in the composition of the labour market also required a fundamental shift in the way in which we view work. The older sense was of producing tangible material products, often by brute strength and heroic effort, usually by men . Interesting paradox: consumer culture is linked to idea of secure/stable job in past, but no longer post shift: partly related to the offshoring of work.
