ADM 2337 Lecture Notes - Lecture 8: Task Analysis, Needs Assessment, Horizontal Integration

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Gebrekiduce Mekonnen

Document Summary

Think about employee requirements, manager expectations, underperformance etc Evaluation criteria: customer service, punctuality, passion/interest in work, appearance. Assignment: you hr (chief learning officer) of your family. Organizational: has the resources for one-on-one training for specific members in need of training. Task analysis: effectively communicating through text message only in specific cases. Objectives: the realization that in situations where minimal information exchange occurs, text message will suffice and that sometimes communicating through text message is more efficient. Training is narrowly focused on short-term, development is oriented toward broadening skills for the future. Research shows training is positively correlated with revenue. Should be oriented around a firm"s goals and strategies. Some organization have chief earning officers to ensure vertical and horizontal integration in learning. To ensure that a firm"s training and development has the max. impact possible, a systematic approach is required. Some of the most common types of training are: apprenticeships, it training, managerial/exec. training, ethics training.