ADM 2336 Lecture Notes - Lecture 1: Industrial Revolution, Job Performance, Scientific Method

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: Catherine Elliott

Document Summary

Organizational behaviour: is the field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviours of individuals and group organizations. How organizations can be designed structured more effectively. Study of organizations started with the industrial revolution. Attempts to prescribe the correct way to manage an organization and achieve its goals: Human relations view: the study of people and how you viewed there way of working. The contingency approach to management recognizes that there is no one best way to manage. The general answer to many of the problems in organization is it depends . Explain organizational behaviour and events in organizations. Theory to hypothesis to data to verification. Correlation between social recognition and job performance was . 28. Restaurants that received training in social recognition averaged 44 seconds of drive thru times nine months later versus 62 seconds for the control group locations. Correlation between social recognition and retention rate was . 20.