Police Foundations LAW210 Lecture Notes - Lecture 2: Media Richness Theory, Nonverbal Communication, Interpersonal Communication
11 Jun 2018
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POLICE FOUNDATIONS-LAW210
LECTURE 2
Interpersonal Relations and Conflict Management
• Why is interpersonal communication important?
Skill in interpersonal communication can improve
- Relationships with your family
- Relationships with your friends and significant others
- Relationships with your classmates and colleagues
- Your physical and emotional health
• Electronically mediated communication (EMC)
• Face to face communication (FTF)
Interpersonal communication and technology:
Electronically mediated communication (EMC)
- Communication that is not face-to-face. (FTF), but sent visa a medium.
- Many different ways of immediately connecting with someone, to develop and maintain
interpersonal relationships, such as
• Smartphone
• Social networking applications ( Facebook, LinkedIn, twitter)
• Text messages, email, instant messaging, video messages (YouTube, skype,
FaceTime)
Comparing EMC with FTC communication:
Severn key differences:
1. Time
- Synchronous
- Asynchronous
- Social presence
2. Anonymity
3. Potential for deception
4. Nonverbal cues
5. Writing style
6. Distance permanence
Hyper personal relationships:
Relationships formed primarily through EMC that become even more personal than equivalent
FTF relationships
- Absence of distracting external cues ( physical qualities)
- An overdependence on just a few tidbits of personal information (which increase the
importance of the information
- An idealization of the partner
3 theories about EMC:
1. Cues filtered out theory
- Nonverbal cues are filtered out
2. Media richness theory
- Amount of feedback received
- The number of cues conveyed and interpreted
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Relationships with your friends and significant others. Your physical and emotional health: electronically mediated communication (emc, face to face communication (ftf) Communication that is not face-to-face. (ftf), but sent visa a medium. Many different ways of immediately connecting with someone, to develop and maintain interpersonal relationships, such as: smartphone, social networking applications ( facebook, linkedin, twitter, text messages, email, instant messaging, video messages (youtube, skype, Social presence: anonymity, potential for deception, nonverbal cues, writing style, distance permanence. Relationships formed primarily through emc that become even more personal than equivalent. Absence of distracting external cues ( physical qualities) An overdependence on just a few tidbits of personal information (which increase the importance of the information. 3 theories about emc: cues filtered out theory. Nonverbal cues are filtered out: media richness theory. The number of cues conveyed and interpreted. Potential for expressing emotions and feelings communication rich to communication lean: social information processing theory.
